NexDrop Express Service Fees

NexDrop Express Service Fees

Notice — English translation: This page is an unofficial English translation provided for convenience. The original Vietnamese version is the governing legal text. If any conflict arises between the English and Vietnamese versions, the Vietnamese version prevails.

Detailed information on service fees — intake, storage, and delivery — applied to each parcel size class.

1. Parcel classification rules

1.1. Parcels are classified by weight or combined three-dimensional measurement.
  • Weight (kg) = the actual weight
  • Combined dimensions (cm) = length + width + height.
1.2. Classification thresholds:
  • Small: ≤ 3 kg or combined dimensions ≤ 60 cm
  • Medium: > 3 kg → 7 kg or combined dimensions > 60 cm → 100 cm
  • Large: > 7 kg → 15 kg or combined dimensions > 100 cm → 180 cm
  • Oversized: > 15 kg → 50 kg or combined dimensions > 180 cm → 300 cm

2. Parcel intake fees (per parcel)

The intake fee covers parcel handling (check-in, check-out, liquidation, and other processing) and is charged once, on check-in.

2.1. How it is calculated
  • Each parcel incurs the intake fee only once
  • If either measurement falls in a higher tier, the parcel is classified at that tier.
2.2. NexDrop Premium (if subscribed)
  • A shipment in your plan is a parcel that goes into storage without an intake fee (oversized parcels excluded).
  • Once your shipments run out, additional parcels are charged per the table.
CLASS
SIZE
FEE (per parcel)

Small

≤ 3 kg or ≤ 60 cm

5.000 VND

Medium

> 3 kg – 7 kg or > 60 cm – 100 cm

5.000 VND

Large

> 7 kg – 15 kg or > 100 cm – 180 cm

10.000 VND

Oversized

> 15 kg – 50 kg or > 180 cm – 300 cm

2.000 VND/Kg + 2.000 VND/10Cm

3. Storage fees (per parcel / cycle)

The storage fee applies to each parcel kept in the warehouse and is charged per 30-day cycle, per parcel, based on its class.

3.1. How it is calculated
  • Each parcel is billed per 30-day cycle (recurring).
  • If you have multiple parcels at once, the total storage fee is the sum of fees for each parcel per cycle.
3.2. NexDrop Premium (if subscribed)
  • All NexDrop Premium plans include 30 days of free storage, as long as you do not exceed your plan's concurrent-storage limit (oversized parcels excluded).
  • If you exceed the concurrent-storage limit, the additional parcels are charged per the table below.
CLASS
SIZE
FEE (per parcel / cycle)

Small

≤ 3 kg or ≤ 60 cm

5.000 VND

Medium

> 3 kg – 7 kg or > 60 cm – 100 cm

10.000 VND

Large

> 7 kg – 15 kg or > 100 cm – 180 cm

20.000 VND

Oversized

> 15 kg – 50 kg or > 180 cm – 300 cm

50.000 VND

The system will remind you 3 days before your plan or storage cycle is due to expire.

4. Delivery fees within the first 2 km (per parcel / 2 km)

Applies when you choose home delivery and the address is within 2 km of the warehouse.

4.1. How it is calculated
  • Each delivery is charged once based on the parcel class shown in the table.
  • If a single delivery contains parcels of different classes, the system sums the fee per parcel accordingly.
  • If you create multiple delivery destinations, the fee is calculated separately for each address.
4.2. NexDrop Premium (if subscribed)
  • All NexDrop Premium plans include free home delivery. The system applies this benefit automatically based on plan eligibility (oversized parcels excluded).
  • If the distance exceeds 2 km, the excess is billed using the beyond-2 km formula.
CLASS
SIZE
FEE (per parcel / 2 km)

Small

≤ 3 kg or ≤ 60 cm

5.000 VND

Medium

> 3 kg – 7 kg or > 60 cm – 100 cm

5.000 VND

Large

> 7 kg – 15 kg or > 100 cm – 180 cm

15.000 VND

Oversized

> 15 kg – 50 kg or > 180 cm – 300 cm

50.000 VND

Delivery fees are rounded by decimal. Decimals < 0.5 round down to 0; decimals ≥ 0.5 round up to 1. Unit: one thousand Vietnamese Dong.

5. Delivery fees beyond 2 km (per parcel / km)

Applies when the delivery address is more than 2 km from the warehouse, up to a maximum of 5 km.

5.1. How it is calculated
  • First 2 km: charged per the Section 4 table.
  • From the 3rd km onward: additionally charged per the Section 5 table.
5.2. NexDrop Premium (if subscribed)
  • With an active NexDrop Premium plan, the over-distance portion is still charged per the Section 5 table.
CLASS
SIZE
FEE (per parcel / km)

Small

≤ 3 kg or ≤ 60 cm

5.000 VND

Medium

> 3 kg – 7 kg or > 60 cm – 100 cm

5.000 VND

Large

> 7 kg – 15 kg or > 100 cm – 180 cm

10.000 VND

Oversized

> 15 kg – 50 kg or > 180 cm – 300 cm

30.000 VND

Delivery fees are rounded by decimal. Decimals < 0.5 round down to 0; decimals ≥ 0.5 round up to 1. Unit: one thousand Vietnamese Dong.